Contact Us

Get Quick Help

Call us if your question has not been answered by our FAQ and you are unable to use the online Quick Help Form.

COVID-19 Pandemic Notice – Immediate Self Help and Our Response Times

Due to overwhelming amount of inquiries related to flight disruption we are unable to respond within regular timeframes. Under certain conditions, it may take several days to get to your question. For immediate self-help sign in to My Trips and access your reservation. You will be guided through step-by-step process on how to use your reservation for future travel.
If your reservation has been affected by the pandemic it was automatically converted to a future travel voucher, meaning all value has been preserved. Access My Trips in top navigation for more information.

Immediate Departure Assistance

If you have an immediate departure within 72 hours or less please email your request to urgent@fareboom.com. We may not respond to non-urgent requests at this address.

Live Chat 1-626-256-1249
Reservations:
CustService@fareboom.com
Technical Support:
TechSupport@fareboom.com

COVID-19 Pandemic Hours

Phone Support

Mon-Fri:
8:00 AM ‐ 4:00 PM PST.
Sat-Sun and National Holidays:
closed.

24/7 E-mail support:

Our Address

Best Travel Store, Inc.
5777 W. Century Blvd.
Los Angeles, CA 90045
United States

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CONTACT US

COVID-19 Pandemic Hours

Phone Support
Mon-Fri:
8:00 AM ‐ 4:00 PM PST.
Sat-Sun and National Holidays:
closed.
24/7 E-mail support:
TEL:
1 (626) 256-1249
FAX:
1 (626) 256-1539
CST:
2065177-40
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